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The Insider

The Insider is a newsletter designed to keep our users and interested parties updated with information on new functionality, as well offer a general overview of what's happening in the world of SERFF!

The Insider is distributed every other month and all SERFF users will automatically receive the newsletter. If you are interested in receiving the newsletter, but are not licensed to use SERFF, please send your request to our SERFF Help Desk at serffhelp@naic.org.

Issue 61 (12/20/13)
In This Issue
Issue 60 (08/09/13)
In This Issue
  • SERFF Welcomes Baby #13
  • Montana Makes 43
  • User Admin – Your User Access Portal
  • Say Hello To the Newest Members of the SERFF Team
  • New SERFF Security Enhancements; Making Your Filing Experience Safer
  • ...and much more!
  • A Quick Minute with SERFF Assistant Director Joy Morrison
  • IIPRC Insight
  • Say Hello to our Newest SERFFer
  • SERFF Welcomes Five New Employees
  • Plan Management General Instructions Verses Rate and Form General Instructions: What You Need to Know
  • ...and much more!
Issue 59 (04/22/13)
In This Issue
Issue 58 (01/04/13)
In This Issue
  • A Quick Minute with SERFF Assistant Director Joy Morrison
  • IIPRC Insight
  • Say Hello to our Newest SERFFers!
  • SERFF Welcomes Three New Interns
  • RaMake Plans to Attend the 14th Annual NAIC/NIPR E-Reg Conference
  • ...and much more!
  • SOI: Upload from an Excel File Directly in SERFF
  • IIPRC Insight
  • Templates, Templates and More Templates
  • SERFF Welcomes Three New Interns
  • Rate Summary Worksheet: What You Need to Know
  • ...and much more!

Issue 57 (9/12/12)
In This Issue
Issue 56 (3/13/12)
In This Issue
  • Filing Managers, This One's For You!
  • The Interstate Compact Shows Significant Gains in 2012
  • Featured Filer: Suzanne Seay
  • Every Day I'm Shuffling
  • What Can The User Admin Role Do For You?
  • ...and much more!
  • Everything You Should Know about Filing Correspondence
  • IIPRC Insight
  • Featured Filer; Barbara Warren
  • The 411 on SERFF Invoices
  • Billing Export vs. EFT Report
  • ...and much more!
Issue 55 (1/10/12)
In This Issue
Issue 54 (11/3/11)
In This Issue
  • Helpful Hints from the Help Desk
  • Fresh Start for Filing Rules
  • Tips from a Fellow SERFFer - Ben Creasy
  • IIPRC Insight
  • Featured SERFFer - Doreen Freiman
  • ...and much more!
  • Message Center "Housekeeping"
  • Adobe Acrobat Tips
  • Featured SERFFer - Missy Lemke
  • IIPRC Insight
  • E-Reg Save the Date
  • ...and much, much more!
Issue 53 (9/8/11)
In This Issue
Issue 52 (7/6/11)
In This Issue
  • Seek and Ye Shall Find
  • SERFF Out and About
  • User Admin Tips
  • Template Tips
  • IIPRC Filing Tips
  • ... and much, much more!
  • Cloning. It's Not Just for Sheep
  • Let Your Voice be Heard on the PSC!
  • Update your Balloting Contact.
  • IIPRC Insight
  • ...and much, much more!
Issue 51 (5/20/11)
In This Issue
Issue 50 (3/16/11)
In This Issue
  • E-Reg Recap
  • SERFF Help Tips
  • Upcoming Enhancements
  • Featured "SERFFer"
  • IIPRC Insight
  • ...and much, much, more!
  • Important Changes for Health Filers
  • Are You Getting State Messages?
  • California DMHC Accepting SERFF!
  • What Does that Error Message Mean?
  • ...and much, much more!
Issue 49 (1/4/11)
In This Issue
Issue 48 (11/4/10)
In This Issue
  • PPACA, HIPR and Other Acronyms
  • New Mandates
  • Ohio is Accepting EFT
  • Message Center Clean-Up
  • IIPRC Insight
  • California Dreamin'
  • ...and much, much more!
  • State Generated Messages
  • Product Coding Matrix Updates
  • Health Care Reform Updates
  • IIPRC Insight
  • Mark Your Calender for E-Reg!
  • ...and much much more!
Issue 47 (9/1/10)
In This Issue
Issue 46 (7/1/10)
In This Issue
  • Extreme Makeover - SERFF Edition
  • SERFF Out and About
  • What's Up, G?
  • IIPRC Insight
  • The Meaning Behind...
  • and much, much more!
  • SERFF 5.9 is Coming!
  • SERFF Prepares for PPACA
  • The Meaning Behind...
  • IIPRC Insight
  • An Ode to SERFF
  • Shout It Out SERFF!
Issue 45 (5/26/10)
In This Issue
Issue 44 (3/30/10)
In This Issue
  • SERFF U Graduates Stellar Students
  • Cloning
  • Shout it Out SERFF!
  • IIPRC Insight
  • Amend vs. Respond
  • SERFF & Health Care Reform
  • Expanded Online Help
  • Smoother SERFFing
  • Post Submission Updates
  • E-Reg is Around the Corner
  • IIPRC Insight
  • SERFF "Out & About"
Issue 43 (1/22/10)
In This Issue
Issue 42 (12/07/09)
In This Issue
  • Introducing The Insider
  • SERFF Resolutions
  • New Year, New PSC Members
  • Improved Tools for Mix and Match
  • Get Ready for E-Reg!
  • 2010 SERFF Board Election Results
  • Why Can’t the State See My Changes?
  • Knowledge Is Power
  • PRL on the Move
  • IIPRC Express
Issue 41 (11/4/09)
In This Issue
Issue 40 (10/8/09)
In This Issue
  • Big Changes Coming in SERFF 5.8
  • 2010 Product Coding Matrix Changes
  • Save the Date - E-Reg 2010
  • How Do I Do That?- Billing Export Tool
  • Cross Word Puzzle
  • Have A SERFF Question? Discover Online Help!
  • 5.7 Update
  • Filing Rules—Are They Correct?
  • Missouri Becomes A Member Of The IIPRC
  • To Save Or Not To Save Your SERFF Password-That Is The Question
Issue 39 (9/15/09)
In This Issue
Issue 38 (8/10/09)
In This Issue
  • Rename the Insider
  • Very Important Dates Within a Filing
  • Public Access Open Forum
  • Did You Know? You Can Search General
    Instructions In SERFF?
  • IIPRC Update
  • Attention User Administrators!
  • Export Tool Enhancements
  • New 'Reminders' Feature
  • Message Suppression
  • IIPRC-What Are You Waiting For?
  • Hidden Phrase Puzzle

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