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SERFF Staff
Board of Directors
Product Steering Committee

SERFF Staff

SERFF Marketing/Implementation Team

Thea Cook
Product Implementation Manager
(816) 783-8747
Brandy Woltkamp
Product Specialist II
(816) 783-8744
Kelly McCumber
Product Specialist II
(816)783-8470
Jennifer Franz
Product Specialist II
(816) 783-8494
Product Licensing
SERFF Marketing
(816) 783-8787
SERFFmktg@naic.org
 

SERFF Product Support Team

Product Assistance
SERFF Help Desk
(816) 783-8990
SERFFhelp@naic.org
Bridget Kieras
Product Support Manager
(816) 783-8493
 

SERFF Board of Directors

Name Phone / E-mail Address

The Honorable Mary Jo Hudson
Director, Ohio Department of Insurance
Chairman, SERFF Board of Directors

614-728-1003 Phone
614-644-3743 Fax
maryjo.hudson@ins.state.oh.us
Ohio Department of Insurance
50 W.Town St., 3rd Floor, Suite 300
Columbus, OH 43215
The Honorable Susan Voss
Commissioner
Iowa Insurance Division
Phone: 515-281-5523
Susan.voss@iid.state.ia.us
Iowa Insurance Division
330 E. Maple Street
Des Moines, IA 50319-0065

Fred Alvarado
Manager – AFP Contract Development – Filings

Phone: 319-355-2671
FAX: 213-763-9557
Fred.alvarado@transamerica.com

Life Investors Insurance Co.
4333 Edgewood Road, NE
Cedar Rapids , IA 52499

Theresa Boyce
State Filing Manager
Phone: 215-640-1811
FAX: 215-640-4986
Theresa.boyce@acegroup.com
ACE Group NA
436 Walnut Street, WB04G
Philadelphia, PA 19106
H. David Emmett
Aggressive Insurance
Dir. of Operations - Georgia
(770) 490-7861 Phone
P.O. Box 7187
Chestnut Mountain, GA 30502
Ted Hamby
Deputy Commissioner North Carolina Department of Insurance
(919) 733-5060 Phone
(919) 715-3547 Fax
thamby@ncdoi.net
Dobbs Building 1201
Mail Service Center
Raleigh, NC 27699

Susan Eckler Kerns
SERFF Vice Chairman

(732) 482-8866 Phone
(732) 482-8034 Fax
Susan.eckler@prudential.com
Prudential Insurance Co.
200 Wood Avenue South
Iselin, NJ 08830
Doris Kullman

518-486-7815
dkullman@ins.state.ny.us

Department of Insurance
State of New York
One Commerce Plaza
Albany, NY 12257
Bill Lacy
Director
Property & Casualty Division
501-371-2801 Phone
501-371-2748 FAX
bill.lacy@arkansas.gov
Arkansas Insurance Department
1200 West 3rd Street
Little Rock, AR 73201

Elaine Leighton
Vice President, Legislative & Regulatory Relations

(416) 926-6698 Phone
(416) 926-5775 Fax
elaine_leighton@jhancock.com

John Hancock Financial Services
P.O. Box 600
Buffalo , NY 14201

Tammy Lohmann
Director, Insurance Product Filing Unit

651-296-4026 Phone
651-284-4106 Fax
Tammy.Lohmann@state.mn.us

Minnesota Department of Commerce
85 7 th Place East, Suite 500
St. Paul , MN 55101

Kathie Stepp
Assistant Commissioner
Director Rate and Form Compliance Division

405-522-4609 Phone
405-522-3761 Fax
kathie.stepp@oid.ok.gov

Oklahoma Insurance Department
2401 NW 23rd St., Suite 28
Oklahoma City, OK 73107
Robert Yass
V.P. & Assistant General Counsel, Government Affairs
Phone: 860-547-4963
ryass@thehartford.com
The Hartford
One Hartford Plaza, HO 1-11
Hartford, CT 06155

Ex-Officio Members

Name Phone / E-mail Address

Charles Breitstadt
NAMIC Trade Assoc. Rep

(614) 249-4572 Phone
(614) 249-3073 Fax
Breitsc@Nationwide.com

One Nationwide Plaza
Columbus , OH 43216

Shawna Greenway, FMLI, ACP

(515) 26-6219 Phone
(515) 226-6537 Fax
sgreenway@fbfs.com

Farm Bureau Life Ins. Co.
5400 University Ave
West Des Moines , IA 50266-5997

Maureen Hartsmith
Life and Health Compliance Manager

(603) 271-2261 Phone
(603) 271-1406 Fax
Maureen.Hartsmith@ins.nh.gov

New Hampshire Dept. of Insurance
21 S. Fruit St., Ste 14, Concord, NH 03301

Peg Ising

(518)474-4567
pising@nldhlaw.com

Nelson Levine DeLuca & Horst
280 North High Street
Suite 920
Columbus, OH 43215

Larry Mirel

202-230-8965 Phone
816-460-7476 Fax
lmirel@wrf.com

Wiley Rein & Fielding LLP
1776 K St., N.W.
Washington , DC 20036

Charles Rapacciuolo

202-230-8965 phone
816-460-7476 fax
crapacciuolo@insurancecompact.org

129 New York Avenue
Massapequa, NY 11758

Karen Schutter
Executive Director

kschutte@insurancecompact.org

Interstate Insurance Product Regulation Commission
444 North Capitol St, NW Suite 701
Washington, DC 20001

Sonia Larkin-Thorne

860-673-6004 Phone
860-673-1407 FAX
Slarkin-thorne@sbcglobal.net

NAIC Funded Consumer Representative

SERFF Product Steering Committee

Name Phone / E-mail Address

Angelia Johnson

(512) 322-4211
Angelia.Johnson@TDI.STATE.TX.US

Texas Department of Insurance
333 Guadalupe Street Austin TX 78701

Anthony Bonner

(212) 480-5594
abonner@ins.state.ny.us

New York Department of Insurance
25 Beaver Street Property Bureau
New York NY 10004

Arnie Jacobson

(402) 351-5348 arnie.jacobson@mutualofomaha.com

Mutual of Omaha Mutual of Omaha Plaza
Omaha NE 68175

Brian Pennington

(651) 296-8218 Brian.Pennington@state.mn.us

Minnesota Department of Insurance
85 7 th Place East, Suite 500
St. Paul MN 55101-2198

Char Libby

(440) 395-3743 Charlotte_Libby@Progressive.com

Progressive
6300 Wilson Mills Road
Mayfield Village OH 44143

Charlie Rapacciuolo

(516) 428-1989 CRapacciuolo@insurancecompact.org

Interstate Insurance Product Regulation Commission
129 New York Avenue Massapequa NY 11758

Cheryl Broughton

(416) 926-6889 cheryl_broughton@jhancock.com

John Hancock
250 Bloor Street East
Toronto Ontario M4W 1E5

Cindy Meyer

(402) 467-7722
cmeyer@ameritas.com

Ameritas
5900 O Street
PO Box 81889
Lincoln NE 68501-1889

Dave Logan

(860) 547-3792 David.Logan@thehartford.com

The Hartford
Hartford Plaza
HO-GL-19
Hartford CT 06155

Kim Kennedy

(860) 277-0052
kmkenned@travelers.com

Travelers
One Tower Square
Mail Code PB5 Hartford CT 06183

Linda Graham

(802) 828-4840 LGraham@bishca.state.vt.us

Vermont Department of Insurance
89 Main Street
Drawer 20
Montpelier VT 05620

Linda Snook

(800) 255-6931 ext. 5307 linda_snook@swissre.com

Swiss Re
5200 Metcalf
Overland Park KS 66201

Lisa Chin

(847) 605-6175
lisa.chin@zurichna.com

Zurich
1400 American Lane Schaumburg IL 60196

Phil Pratt

(213) 346-6686
PrattP@insurance.ca.gov

 

California Department of Insurance
300 South Spring Street
Los Angeles CA 93063

Rob Reichart

(573) 751-7486
robert.reichart@insurance.mo.gov

Missouri Department of Insurance
PO Box 690
Jefferson City MO 65102

Rosann Grandy

(406) 444-3443
rgrandy@mt.gov

Montana Department of Insurance
840 Helena Avenue
Helena MT 59601

Shawna Greenway

(515) 226-6219
sgreenway@fbfs.com

Farm Bureau Insurance
5400 University Avenue West Des Moines IA 50266-5997

Sherrie Thruston

(319) 355-7926
sthurston@aegonusa.com

Aegon USA
4333 Edgewood Road NE
Cedar Rapids IA 52499

Sue Ezalarab

(608) 266-8885
sue.ezalarab@wisconsin.gov

Wisconsin Department of Insurance
125 S Webster Madison WI 53702

Theresa Shackelford

(919) 733-5060 ext. 351 tshackel@ncdoi.net

North Carolina Department of Insurance
1201 Mail Service Center
Raleigh NC 27699-1201

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