SERFF Staff
Board of Directors
Product Steering Committee

SERFF Staff

SERFF Marketing/Implementation Team

Thea Cook
Product Implementation Manager
(816) 783-8747
Rachel Asbury
Implementation Specialist II
(816) 783-8461 Phone
Jon Sink
Sales Account Executive II
(816) 783-8819 Phone
Kelly McCumber
Sales Account Executive II
(816)783-8470
Jennifer Franz
Sales Account Executive II
(816) 783-8494
 
Product Licensing
SERFF Marketing
(816) 783-8787
SERFFmktg@naic.org
   

SERFF Product Support Team

Product Assistance
SERFF Help Desk
(816) 783-8990
SERFFhelp@naic.org
Bridget Kieras
Product Support Manager
(816) 783-8493
 

SERFF Board of Directors

Name Phone / E-mail Address

Commissioner
Roger Sevigny Chairman, SERFF Board of Directors

Business: 603-271-2261
FAX: 603-271-1406
rsevigny@ins.nh.gov

New Hampshire Dept. of Insurance
21 S. Fruit St., Ste. 14
Concord, NH 03301

The Honorable Susan Voss
Commissioner
Iowa Insurance Division
Phone: 515-281-5523
Susan.voss@iid.state.ia.us
Iowa Insurance Division
330 E. Maple Street
Des Moines, IA 50319-0065

Fred Alvarado
Manager – AFP Contract Development – Filings

Phone: 319-355-2671
FAX: 213-763-9557
Fred.alvarado@transamerica.com

Life Investors Insurance Co.
4333 Edgewood Road, NE
Cedar Rapids , IA 52499

Hank Edmiston
PC Industry Trade representative from PCI

(972) 831 6249 Phone
HEdmiston@fairfaxinc.com

 
H. David Emmett
Vice President, Operations Georgia Mutual Insurance
( 770) 448-9331 Phone
(678) 969-0968 Fax
hdemmett@gamutualins.com
6575 Peachtree Industrial Blvd
Norcross, GA 30092
Ted Hamby
Deputy Commissioner North Carolina Department of Insurance
(919) 733-5060 Phone
(919) 715-3547 Fax
thamby@ncdoi.net
Dobbs Building 1201
Mail Service Center
Raleigh, NC 27699

Jim Hodges
Executive Director

Phone: 803-251-2301
jhodges@hodgesconsulting.com

NALC
Suite 850, 1122 Lady Street
Columbia , SC 29205

Kim Kennedy
2nd Vice President

860-277-0052 Phone
860-277-5204 Fax
kmkenned@travelers.com

Travelers
One Tower Square
Mail Code 5PB
Hartford , CT 06183

Susan Eckler Kerns
SERFF Vice Chairman

(732) 482-8866 Phone
(732) 482-8034 Fax
Susan.eckler@prudential.com
Prudential Insurance Co.
200 Wood Avenue South
Iselin, NJ 08830
Doris Kullman

518-474-4567 Phone
dkullman@ins.state.ny.us

Department of Insurance
State of New York
25 Beaver Street
New York, NY 10004-2319
Bill Lacy
Director
Property & Casualty Division
501-371-2801 Phone
501-371-2748 FAX
bill.lacy@arkansas.gov
Arkansas Insurance Department
1200 West 3rd Street
Little Rock, AR 73201

Tammy Lohmann
Chief Worker’s Compensation Analyst

651-296-4026 Phone
651-284-4106 Fax
Tammy.Lohmann@state.mn.us

Minnesota Department of Commerce
85 7 th Place East, Suite 500
St. Paul , MN 55101

Commissioner Marcy Morrison

303-394-7499 Phone
303-894-7455 Fax
marcy.morrison@dora.state.co.us

Colorado Division of Insurance
1560 Broadway, Suite 850
Denver, CO 80202

Ex-Officio Members

Name Phone / E-mail Address

Francis Arricale
Executive Director

(202) 624-5969 Phone
(816) 460-7476 Fax

Interstate Insurance Product Regulation Commission
444 North Capitol St, NW Suite 701
Washington, DC 20001

Charles Breitstadt
NAMIC Trade Assoc. Rep

(614) 249-4572 Phone
(614) 249-3073 Fax
Breitsc@Nationwide.com

One Nationwide Plaza
Columbus , OH 43216

Steven D. Buhr
Chief Compliance Officer
AEGON Financial Partners Division

(319) 355-8755 Phone
(319) 355-4483 Fax 
sdbuhr@aol.com
Aegon
4333 Edgewood Rd., NE
Mail Drop 3410
Cedar Rapids, IA 52499
Susan Ezalarab Director, Market Regulation (608) 266-8885 Phone
(608) 264-8115 Fax
sue.ezalarab@oci.state.wi.us

State of Wisconsin
Office Commissioner Of Insurance
121 E. Wilson St.
Madison, WI 53702

Shawna Greenway, FMLI, ACP

(515) 26-6219 Phone
(515) 226-6537 Fax
sgreenway@fbfs.com

Farm Bureau Life Ins. Co.
5400 University Ave
West Des Moines , IA 50266-5997

Maureen Hartsmith
Life and Health Compliance Manager

(603) 271-0210 Phone
(603) 271-0248 Fax
MHartsmith@ins.state.nh.us

New Hampshire Dept. of Insurance
56 Old Suncook Rd.
Concord , NH 03301

Peg Ising

(518)474-4567
pegising@nldhlaw.com

Nelson Levine DeLuca & Horst
280 North High Street
Suite 920
Columbus, OH 43215

Jeffery Klein
Associate General Counsel

(704) 954-3093 Phone
(704) 756-1916 Fax
JKlein@BBandT.com

BB&T Insurance Services
5925
Carnegie Blvd.Charlotte , NC 28209  

Elaine Leighton
Vice President, Legislative & Regulatory Relations

(416) 926-6698 Phone
(416) 926-5775 Fax
elaine_leighton@jhancock.com

John Hancock Financial Services
P.O. Box 600
Buffalo , NY 14201

Patricia Libby
Sr. Insurance Analyst

207-624-8432 Phone
207-624-8599 Fax
Patricia.A.Libby@maine.gov

Maine Bureau of Insurance
Dept. of Professional & Financial Regulation
#34 State House Station
Augusta , ME 04333-0034

Larry Mirel

202-230-8965 Phone
816-460-7476 Fax
lmirel@wrf.com

Wiley Rein & Fielding LLP
1776 K St., N.W.
Washington , DC 20036

Charles Rapacciuolo

202-230-8965 phone
816-460-7476 fax
crapacciuolo@insurancecompact.org

129 New York Avenue
Massapequa, NY 11758

Mike Sablack
Assistant General Counsel

(440) 395-3762 Phone
(440) 395-3790 Fax
mike_sablack@progressive.com
The Progressive Group
6300 Wilson Mills Rd.
Mayfield Village, OH 44143-2182
Sonia Larkin-Thorne

(860) 547-2647 Phone
(860) 547-6551 Fax
Slarkin-thorne@thehartford.com

Hartford Insurance Company
Hartford Plaza
Hartford , CT 06115

SERFF Product Steering Committee

Name Phone / E-mail Address
Hartsmith, Maureen
Acting Regulator Chair
(603) 271.2261 Phone
(603) 271.0248 Fax maureen.hartsmith@ins.nh.gov
New Hampshire Department of Insurance
21 South Fruit Street
Suite 14, Concord, NH 03301

Kennedy, Kim
Industry Chair

Phone:860-277-0052
Fax: 860-277-6008
kmkenned@travelers.com
St. Paul/Travelers
10PB
One Tower Square
Hartford, CT 06183
Baader, Valerie A.

(614) 644.3767 Phone
(614) 728.1280 Fax Valerie.baader@ins.state.oh.us

Ohio Department of Insurance Property & Casualty Division
2100 Stella Court Columbus, OH 43215-1067
Chin, Lisa (847) 605.6175 Phone
(847) 605.7768 Fax Lisa.chin@zurichna.com
Zurich North America 1400 American Lane Schaumburg
IL 60196
Eckler-Kerns, Susan

(732) 482.8866 Phone
(732) 482.8043 Fax Susan.eckler@prudential.com

Prudential
200 Wood Avenue South Iselin
NJ 08830

Graham, Linda
(802)828-4840 Phone
LGraham@bishca.state.vt.us
Department of Banking, Insurance, Securities, and H.C.A. 89 Main Street, Drawer 20 Montpilier
VT 05620
Grandy, Rosann
(406) 444-3443 Phone
rgrandy@mt.gov
Montana State Auditor's Office
840 Helena Avenue
Helena, MT 59601
Greenway, Shawna (515) 226.6219 Phone
(515) 226.6537 Fax
sgreenway@fbfs.com
Farm Bureau Life Insurance Company
5400 University Avenue
West Des Moines, IA 50266-5997
Jacobson, Arnie (402) 351.5348 Phone
(402) 351.5298 Fax Arnie.jacobson@mutualofomaha.com
Mutual of Omaha Mutual of Omaha Plaza Omaha
NE 68175
Johnson, Angelia

(512) 322.4211 Phone
(512) 463.6407 Fax Angelia.johnson@tdi.state.tx.us
Texas Department of Insurance
333 GuadalupeSt. Austin
TX 78701
Meyer, Cindy (800) 745.1112 x7722 Phone
(402) 467.7956 Fax
cmeyer@ameritas.com
Ameritas Life Insurance Corp.
5900 O Street
Lincoln, NE 68501-1889
Meyer, Jim

(608) 242.4100 x30125 Phone
(608) 245.8660 Fax Jmeye2@amfam.com

American Family Mutual Insurance Company
6000 American Parkway Madison
WI 53783-0001
Pennington, Brian (651)296-8218 Phone
Brian.Pennington@state.mn.us

Minnesota Department of Commerce
85 7th Place East, Suite 500
St Paul, MN
55101-2198

Pratt, Phil (213) 346.6686 Phone
(213) 346.6824 Fax prattp@insurance.ca.gov


Rate Filing Bureau, LA2 California Department of Insurance
300 S. Spring Street 12th Floor Los Angeles
CA 90013

Shackelford, Theresa (919) 733.5060 Phone
tshackel@ncdoi.net
North Carolina Department of Insurance
1201 Mail Service Center
Raleigh, NC 27699-1201
Snook, Linda (800) 241.3470 Phone
(913) 676.6226 Fax
linda.snook@ercgroup.com
Employers Reinsurance Corporation
5200 Metcalf
Overland Park, KS 66201
Thurston, Sherrie

(319) 398.7926 Phone
(319) 369.2501 Fax sthurston@aegonusa.com

Aegon, USA
4333 Edgewood Road, NE Cedar Rapids
IA 52499
Vance, Tammy

 

(503) 947.7236 Phone
(503) 378.4351 Fax tammy.vance@state.or.us


State of Oregon Insurance Division
350 Winter St. NE Room 440-5 Salem
OR 97301-3883
Woods, Lucinda

(617) 654.4073 Phone
(615) 574.5943 Fax Lucinda.woods@libertymutual.com

Liberty Mutual Insurance Group
175 Berkeley Street Boston, MA 02117

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